Frequently Asked Questions
Do you ship internationally?
Yes, we ship worldwide!
What are the shipping charges?
Shipping fee is calculated at the time of checkout depending on your location. At times though and for limited time periods, we offer free worldwide shipping to my Collector’s List. As a member, you will receive promotional free shipping discount codes in your inbox. If you are not already on the List, sign-up here - Collector’s List
All additional import taxes and duties for international purchases, if any, must be borne by the buyer.
How is my artwork being shipped?
We ship internationally using a tracked service usually such as, Fedex, UPS. All paintings are carefully packaged to ensure safe transit. We use a variety of packing paper, foam and bubble wrapping to ensure safe delivery.
How can I purchase you art?
All available paintings for sale are listed on this website. You can purchase the artwork directly through the website or via in-person events / exhibitions from time to time. If a painting has sold on the site, it will be marked on the top of each image.
How can I be the first to know when new paintings are available?
The best way to find out about new available work or even latest events / exhibitions is to sign-up to my Collector’s List. You can also follow me on Instagram - @theartstudiobyav
Do you take Commissions or custom projects?
I take very limited commissions each year. Please contact me directly for commission enquiries on email - contact@theartstudiobyav.com
Are you open to collaborations?
Absolutely! Shoot me an email - contact@theartstudiobyav.com or DM me on Instagram @theartstudiobyav and I will be in touch.
What is your returns and exchange policy?
I handle each sale and commission with the utmost transparency and clarity as possible. Please take the time to read the listing descriptions carefully, and check colours on different screens if colour variation is a concern. I attempt to photograph each piece of work to capture it’s most honest, and true-to-life colour representation, but realise the colours may vary slightly in person.
Due to the nature of original artwork, all sales are final.
If you have any concerns, please contact us directly.